Tankless Water Heater Reviews (2017 Edition)

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Navien Vs Noritz

1. Intro
a. You might be wondering why we aren’t installing other brands. Over the years we have honed in on what keeps customers happy. These two brands are the best options in our opinion. In general nobody can offer what Navien can. In some cases nortiz is a better fit. It really depends on what your needs are.
2. Cost
a. Navien is the most expensive tankless water heater on the market. Nothing dramatic but on average a couple hundred dollars more expensive than Noritz. As you will see there is good reason why it’s more expensive.
3. Recirculation
a. Navien hands down dominates that market when it come to instant and never ending hot water. We have tried all brands of tankless water heaters and have had nightmare stories with tankless water heaters and recirculation systems. Navien wins this category hands down. In fact, in my opinion, it’s an industry game changer. The Noritz NRCP product that handles a recirculation pump is absolute crap and has cuased us to refund thousands of dollars and waste hundreds of hours. I can’t not say enough bad things about the Noritz NRCP tankless unit.
4. life span
a. Recirculation
i. The Noritz product offers a 12 year warranty on the heat exchanger. Navien offers 15 years. If you want instant hot water Noritz reduces your warranty to 3 years from 12. Navien is designed to be used with a recirculation pump
b. Construction
i. The navien product is organized better inside and over all seems to be well thought out. I would compare the Navien product to apple and the nortiz product to PC. Both do the job but one just works and the other is pretty complicated.
ii. Navien uses stainless steel heat exchangers where Noritz still uses copper. Copper seems to be a little less resistant to leaks as compared to stainless steel.

5. Installation options
a. Navien has a lot of cool installation options that allow us to help save you money and insure a long tankless life.
6. Features
a. Both water heaters offer the same features throughout their product lines. We have just had bad luck with some of the units that Noritz offers. In basic terms Noritz seems to design as they go where Navien seems to design with a master plan. If I had to sum it up quickly, navien is better on all fronts. The design is simple and just works.
Video Rating: / 5

On this video we show how we flush the heat exchanger of a Navien NCB combination boiler and water heater.
Video Rating: / 5

8 thoughts on “Tankless Water Heater Reviews (2017 Edition)”

  1. Here's my concern about Navien: Look up Eternal Hot Water heaters. Great technology (very similar to the Navien, actually). 20 year warranty on their heaters. Company went bankrupt. Mine broke, and I can't get it serviced. Flush all that money down the drain. I'm not saying it will happen, but it makes me want to consider Noritz, Rennai, Rheem or some other established company that's been around forever.

  2. Why do you think it takes about 45 seconds for my Navien to supply hot water to my kitchen faucet? Could it be the routing of the water line?

  3. I have the Navien, and turned on internal recirculation, do I need to install anything else in order for hot water to recirculate through the house?

  4. Can I buy one of those permanent filters to avoid the annual maintenance for my 50 gallon Rheem tank heaters? About how often should I replace the anode rods in my Rheems? I still have not been able to click on the link to find out how to extend the life of my heaters for a super long time. Thanks for your info.

  5. so if I buy one of those permanent water filters I won't have to do any annual maintenance on the Navient tankless water heater?

  6. I don't think you have to open the 3 way valve because the domestic hot water doesn't go into the 3 way valve, it just goes through the plate to plate heat exchanger.


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